1. Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

2. Delivery Timeline

• Metro Cities: 2–5 Business Days
• Other Cities: 3–7 Business Days
• Remote Areas: 5–10 Business Days

Delivery timelines are approximate and may vary depending on courier availability, product availability and delivery location.

3. Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment is completed.

4. Courier Partners

We work with courier and logistics partners to facilitate timely and secure delivery of orders.

5. Order Tracking

Once your order has been shipped, you may receive tracking details through Email, SMS or WhatsApp, where available.

6. Delivery Delays

Delivery may occasionally be delayed due to reasons beyond our control, including:

• Bad Weather
• Natural Disasters
• Government Restrictions
• Courier Operational Issues
• Festivals or Public Holidays

7. Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, unavailable recipient or repeated failed delivery attempts, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch, where applicable.

8. Delivery Address

Please ensure that your shipping address, mobile number and PIN Code are correct before placing the order. Har Pal Shopping will not be responsible for delays caused by incorrect customer information.

9. Important Information